Receptionist

4 weeks ago


Blackpool, Blackpool, United Kingdom RBH Full time
About the Role

We are seeking a highly skilled and customer-focused Receptionist to join our team at The Imperial Hotel Blackpool. As a Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.

Key Responsibilities
  • Handle check-in and check-out procedures with a smile, answering queries both face-to-face and over the telephone.
  • Process payments and take responsibility for cashiering during your shift.
  • Sign-post guest requests to the relevant department as and when challenges arise to ensure guests' comfort at all times.
Requirements
  • A 'can-do' approach to guest interaction and service, to ensure our guests' needs are catered for.
  • The ability to multi-task and prioritise workload, which on occasion may well be under pressure.
  • Good written and verbal communication skills, with a working knowledge of Microsoft Office packages.
What We Offer
  • Discounted hotel room rates for you and your friends & family.
  • Extra days holiday for your birthday.
  • Flexible working arrangements.
  • Pension.
  • Free meals on duty saving you over £1000 per year.

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