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Freight Forwarder

4 weeks ago


London, Greater London, United Kingdom Aviation Network Heathrow Full time
Freight Forwarder Job Description

Aviation Recruitment Network is seeking a skilled Freight Forwarder to join our team at Aviation Network Heathrow. As a key member of our logistics team, you will be responsible for providing exceptional customer service and ensuring the smooth transportation of goods.

Key Responsibilities:
  • Coordinate the movement of goods from origin to destination, ensuring timely and efficient delivery.
  • Develop and maintain strong relationships with internal and external customers, providing clear communication and resolving any issues that may arise.
  • Manage and process customs entries, ensuring compliance with all relevant regulations and laws.
  • Monitor and control costs, ensuring that all expenses are within budget.
  • Collaborate with senior forwarders, supervisors, and line managers to achieve departmental goals and objectives.
  • Prepare and submit reports, including internal and customer-specific documentation, within the required timeframe.
  • Resolve customer and supplier queries in a professional and timely manner.
  • Assist in the development of sales and management strategies to drive customer growth and satisfaction.
Requirements:
  • Proven experience in a business-related field, with a strong customer service record.
  • Operational experience in the international transportation and logistics industry, with a thorough understanding of customer needs.
  • Knowledge of financials and their impact on business, as well as IT systems and processes used in the transport sector.
  • Fluent in English, with the ability to communicate effectively with customers and colleagues.

If you are a motivated and organized individual with a passion for logistics, we encourage you to apply for this exciting opportunity.