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Agile Systems Analyst

2 months ago


Birmingham, Birmingham, United Kingdom We Manage Jobs(WMJobs) Full time

We are seeking a highly skilled ERP Systems Analyst to join our Finance and Business Hub team at We Manage Jobs (WMJobs) on a 15-month fixed-term contract. If you have expertise in Unit 4 Business World and a passion for system improvements, we want to hear from you

As a key member of our Business World ERP Team, you will identify and implement improvements and new functionality to enhance our business operations. Your responsibilities will include:

  • Acting as a key member of the Business World ERP Team, identifying and implementing improvements and new functionality.
  • Assisting with the installation and configuration of the Business World ERP software as a service (SaaS) system.
  • Leading on project activities assigned in line with key project milestones and strict deadlines.
  • Attending regular project team meetings and communicating effectively with key stakeholders, providing progress updates and assurance that change requests or projects are on track and will be delivered within agreed timescales.
  • Researching best practice and implementing changes where required, to enable WMJobs practices to remain market aligned.
  • Documenting end-user and system team processes and creating user guides.
  • Coordinating monthly user acceptance testing activity for hotfixes and updates and taking remedial action if issues arise.
  • Delivering user training.
  • Incident resolution – identifying causes and finding solutions to system issues.

What's essential:

  • In-depth experience and knowledge with Unit4 Business World is essential.
  • Experience of writing procedural documentation for support/testing and training of applications.
  • Experience of contributing to the leadership of change and supporting others to overcome difficulties.
  • Strong facilitation, analytical and design skills, a problem-solving focus.
  • Ability to prioritize and organize support activities and deliver multiple tasks.
  • Excellent communication skills.
  • Experience of working within a team and independently.