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Reception Team Member

2 months ago

Dunfermline, Fife, United Kingdom NHS Fife Full time

Job Summary:

NHS Fife is seeking a highly organized and proactive individual to join our reception team as a Reception Team Member. The successful candidate will be responsible for providing exceptional customer service to patients, handling administrative tasks, and working collaboratively with our multidisciplinary team.

Key Responsibilities:

  • Provide accurate and efficient administrative support to the practice
  • Communicate effectively with patients, staff, and external agencies
  • Manage patient records, appointments, and correspondence
  • Assist with patient queries, concerns, and complaints
  • Work collaboratively with the team to achieve practice goals and objectives

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work accurately under pressure and maintain confidentiality
  • Proactive and organized with a strong attention to detail
  • Ability to work flexibly and adapt to changing priorities
  • Previous experience working in a healthcare or administrative setting is desirable

What We Offer:

  • A supportive and dynamic work environment
  • Opportunities for professional development and growth
  • A competitive salary and benefits package