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Business Operations Coordinator

3 months ago

March, Cambridgeshire, United Kingdom Cambridgeshire County Council Full time

What will you be doing?

As a Business Operations Coordinator, you will play a pivotal role in our organization, collaborating closely with the Prevention & Early Intervention teams to enhance operational efficiency, refine processes, and elevate service delivery standards.

Our Business Operations Coordinators deliver vital administrative assistance across the P&EI sector, functioning as integral members of dynamic, customer-oriented teams. This role promises variety and engagement, ensuring that no two days are the same.

You will manage inquiries from the public and internal stakeholders, oversee the scheduling of care appointments, maintain accurate records of service user information, facilitate the onboarding of new team members, and much more.

For further insights, please refer to the job description and person specification.

About you

The ideal candidate will possess strong proficiency in Windows and Microsoft Office applications (including Word, Excel, Outlook, PowerPoint, and Internet) and will be adept at quickly learning new IT systems.

To qualify for these rewarding positions, candidates must demonstrate exceptional communication skills, both verbal and written. You will work collaboratively with colleagues as part of a team and exhibit a willingness to learn and grow with a proactive mindset. The successful applicant must also show the ability to work independently and take initiative.

Additionally, the candidate will have a solid understanding of GDPR regulations and will be passionate about delivering high-quality customer service.

If you believe you meet the essential criteria outlined in the person specification, we encourage you to reflect this in your personal statement.

Our benefits

We value our employees at Cambridgeshire County Council and offer a range of benefits beyond the standard offerings such as annual leave, sick pay, pension, and mileage reimbursement:

  • A comprehensive wellbeing package addressing all aspects of wellbeing, accessible to your family as well.
  • The option to purchase up to 4 weeks of additional annual leave (pro-rata) through our salary sacrifice scheme.
  • Flexibility to take your bank holidays in a way that best suits your personal circumstances.
  • Opportunities to make Additional Voluntary Contributions (Shared AVCs) to your pension, providing tax and National Insurance savings.
  • Access to development opportunities, apprenticeships, and qualified coaches to support your personal and professional growth.
  • Paid volunteering hours each year, allowing you to make a positive impact on our community during your regular working hours.
  • Access to Peer Support Groups through our IDEAL staff equality, diversity, and inclusion network.
  • Opportunities to nominate and receive Employee Recognition Awards.
  • An Our Cambs Rewards account, providing access to in-store and online discounts, as well as our Car Lease and Cycle to Work schemes.