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Ward Clerk

2 months ago

Sunderland, Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and communicative Administrative Assistant to join our team in the Ward Environment. As a key member of our administrative staff, you will provide essential support to our nursing and clinical teams, ensuring the smooth delivery of patient care.

Key Responsibilities
  • Act as a point of contact for patients, relatives, and carers, providing a high level of customer service and support.
  • Provide a full range of general clerical and administrative duties, including reception and patient discharge coordination.
  • Demonstrate empathy and understanding towards patients, relatives, and colleagues, maintaining a positive and respectful attitude.
  • Utilize excellent communication and organizational skills to prioritize tasks and manage competing demands.
  • Be adaptable to change and flexible to the needs of the service, demonstrating a willingness to learn and develop new skills.
Requirements
  • Good communication and interpersonal skills.
  • Excellent keyboard skills and IT proficiency.
  • Ability to work as part of a team and prioritize workload.
  • Basic typing skills and knowledge of medical terminology (desirable).
  • Previous experience in a healthcare setting or clerical environment (desirable).
What We Offer

As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, contributing to the delivery of high-quality patient care. We offer a range of benefits, including access to training and development opportunities, flexible working arrangements, and a positive and inclusive work culture.