Service Solution Architect Designer
3 weeks ago
We are seeking a highly skilled Service Solution Architect Designer to join our IT Team at Holman UK. As a key member of our team, you will be responsible for providing solution design and architectural governance during delivery for large and small projects, and changes, for customer and partner systems requirements and integrations.
Key Responsibilities:- Provide solution design and architectural governance during delivery for large and small projects, and changes, for customer and partner systems requirements and integrations
- Document solutions that will support proposed offerings, project plans, timelines, business case documentation and development tasks
- Create and deliver online and in-person training and awareness sessions for customer-facing systems for existing and prospective customers
- Assist in the development and maintenance of customer-facing roadmaps
- Assist the Marketing team with technical writing for the creation of Requests For Proposal (RFP) responses, press releases, and sell sheets
- Work on complex customer implementation projects with non-standard IT requirements
- Maintain knowledge and awareness of Fleet and IT-related industry news and trends/technologies in order to develop relevant and innovative solutions
- Work closely with the Business Analysts, Developers, design, marketing, and other relevant teams
- Participate in the selection of new technology vendors to assess potential solutions against requirements, architecture principles & standards
- Exceptional skills and proven experience working within a technical IT architecture role within a time-sensitive customer-facing environment
- Extensive knowledge and experience within own function and general knowledge of areas, departments, and/or function(s) within and across other disciplines
- Exceptional skills and proven experience in working face-to-face with a range of customers, suppliers, and colleagues
- Experience in partnering with both technical and non-technical cross-functional teams to meet the needs of the customer
- Good working knowledge of modern Cloud environments, Azure, ADO, DevSecOps, database architectures, IT SDLC, fleet management toolsets, mobile app development (IOS & Android), API architectures, data architecture, and SQL, data analytics, and reporting, and emerging technology trends
- Computer Science, Engineering, or similar degree or equivalent experience
- Formal training and/or qualifications in the following areas:
- TOGAF, Agile SCRUM, SAFE, SDLC, Prince 2/PMP, BPMN, Business Analysis, CX, ITIL, or similar
- Proficient in various collaboration tools, including MS Office Programs (i.e., Outlook, Teams, Excel, Word, PowerPoint, Project, Visio, SharePoint, etc.)
- 25 days annual holiday entitlement + 8 bank holidays
- Group Personal Pension Plan
- Death in Service insurance cover
- Critical illness insurance cover
- Free parking
- Health cash plan
- Partners In Excellence rewards – Partner of the Quarter, Partner of the Year
- Free Breakdown cover (eligible employees – service-related)
- Long Service Awards, Support for further education/employee development
We are an equal opportunities employer and welcome applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
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