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Team Leader

2 months ago

Rotherham, Rotherham, United Kingdom NEXT Full time

Job Summary

We are seeking a highly skilled and experienced Team Manager to join our Management Team at Next. As a Team Manager, you will be responsible for leading a team of around 25 Warehouse Operatives and ensuring that every item is perfectly selected, packed, distributed, and has the devoted care and attention that our customers have come to expect from our brand.

About the Role

As a Team Manager at Next, you will be responsible for:

  • Leading a team of Warehouse Operatives to achieve high standards of productivity, quality, and customer satisfaction.
  • Monitoring absence, productivity performance, and errors, and identifying ways to improve team performance.
  • Developing and implementing strategies to improve team efficiency and productivity.
  • Collaborating with other teams to ensure seamless operations and excellent customer service.
  • Providing coaching, guidance, and support to team members to help them develop their skills and achieve their goals.

What You'll Need

To be successful in this role, you will need:

  • Proven experience in a management or supervisory role, preferably in a fast-paced and dynamic environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to identify and implement solutions to improve team performance.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
  • Knowledge of warehouse operations and logistics, with a strong understanding of customer service principles.

What We Offer

As a Team Manager at Next, you will have the opportunity to work for a leading retailer with a strong commitment to customer service and excellence. You will also have access to a range of benefits, including:

  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Collaborative and supportive work environment.
  • Access to training and development programs to help you achieve your career goals.

Life at Next

At Next, we are passionate about delivering exceptional customer service and creating a positive and inclusive work environment. We believe that our people are our greatest asset, and we are committed to supporting their development and growth. If you are a motivated and experienced Team Manager looking for a new challenge, we would love to hear from you.