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Shift Manager

2 months ago

Barrhead, East Renfrewshire, United Kingdom Glenshire Group Full time
Pizza Hut Shift Manager Opportunity

Glenshire Group is a Scottish family-owned conglomerate based in Fife, with a diverse portfolio of businesses across various sectors. We are currently recruiting a Shift Manager to join our Pizza Hut team.

Key Responsibilities:

As a Shift Manager, you will be responsible for ensuring the smooth operation of our Pizza Hut restaurant during your shift. This includes:

  • Identifying and resolving workstation bottlenecks to maintain efficiency
  • Ensuring all products served to customers meet quality standards
  • Overseeing effective preparation of all workstations for peak periods
  • Following all restaurant safety procedures and coaching others
  • Actively seeking information on restaurant financial and customer measures
  • Demonstrating accountability for growing sales

Leadership Responsibilities:

As a Shift Manager, you will also be responsible for leading and coaching your team members during shifts. This includes:

  • Acting as a model providing leadership and coaching on an ongoing basis to the team
  • Communicating effectively with others
  • Training new team members
  • Overseeing team members during shifts
  • Able to efficiently work around problems
  • Demonstrating growth mindset by learning from mistakes

Culture Responsibilities:

As a Shift Manager, you will be expected to champion Yum's culture and values, prioritizing customer needs over tasks, and demonstrating positive energy by handling customer issues on the spot.

Educational & Experience Requirements:

We are looking for a candidate with food retail or service industry experience, who can exceed Customer Satisfaction expectations, and possess sound communication and interpersonal skills.