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Trade Counter Assistant and Driver
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Trade Counter Assistant and Driver. As a key member of our branch operations team, you will play a vital role in delivering exceptional customer service and achieving sales targets.
Key Responsibilities- Provide exceptional customer service and support to new and existing customers, confidently communicating product knowledge and driving sales.
- Responsible for trade counter sales, picking, loading, and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans.
- Support the Branch Manager with actions and activities on time, in full, ensuring compliance with Health and Safety, company policies, and procedures.
- Assist with the delivery of branch operations, including warehouse and stock management, front of house cleanliness, and point of sale.
- Provide support and assistance to Branch colleagues as required, maintaining branch standards and ensuring excellence in customer service and operational standards.
- Passion and energy to deliver exceptional customer service and achieve business targets.
- A hands-on customer-focused approach, confident and happy to serve customers and proactively engage with potential future customers.
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy.
- Good organisational skills, with ability to prioritise and use own initiative.
- Confident IT user, with experience of MS Office and industry-standard software, such as SAP.
- A full and valid driving license is essential, and a FLT license could be a distinct advantage.
- Previous branch stock take experience could be a distinct advantage.
- Comfortable to work in a small team and on occasion, alone.
- Experience within a similar role ideally in a trade/builders merchant/retail, glazing, or uPVC environment could be a distinct advantage.
- A very competitive basic salary of £26,698 per year.
- An excellent monthly bonus scheme, which added to your salary would be up to £30,298 per year.
- 25 days holiday, plus statutory holidays - normally 33 days in total each year.
- Free Healthcare plan for all employees.
- Enhanced Maternity and Paternity benefit.
- Free Life Assurance Plan of 3x your Annual Salary.
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success.
- Company Pension Plan.
- Employee discount on Eurocell products.
- Discounts across many well-known online and high street retailers.
- A blend of training, including e-learning and on-the-job training to help your career development.
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it.
- Colleague Referral Programme; we pay you for successfully referring people to join our team.
