Senior Operations Lead

4 weeks ago


Slough, Slough, United Kingdom Mars (New) Full time
Job Summary

We are seeking a highly skilled Senior Operations Lead to join our team at Mars (New). As a key member of our operations team, you will be responsible for leading a team of operations associates and driving business results through effective prioritization, escalation, and decision-making.

Key Responsibilities
  • Leadership and Team Management
    • Lead a team of operations associates to deliver priority KPIs through effective prioritization, escalation, and decision-making.
    • Provide line management for a team of operations associates, allocating work, managing crewing levels, and driving flexible working.
    • Develop and implement training programs to ensure associates have the necessary skills and knowledge to perform their roles effectively.
  • Communication and Collaboration
    • Develop and lead factory-wide business communication, working with management and support functions to deliver effective messaging and feedback.
    • Collaborate with cross-functional teams to drive Continuous Improvement and OPEX projects, driving improvements in efficiency and other line KPIs.
  • Performance Management and Development
    • Conduct regular performance reviews and provide feedback to associates to ensure they are meeting their performance goals.
    • Develop and implement performance development plans to ensure associates have the necessary skills and knowledge to perform their roles effectively.
Requirements
  • Education and Experience
    • Excellent standards of numeracy and literacy, preferably to A-level standard (or equivalent).
    • Experience of line management in a manufacturing environment.
  • Skills and Abilities
    • Strong communication and interpersonal skills, with the ability to relate to all people at all levels.
    • Ability to lead and manage a team of operations associates.
    • Strong problem-solving and analytical skills, with the ability to make effective decisions.
What We Offer
  • Competitive Salary and Benefits
    • An industry-competitive salary and benefits package, including company bonus.
  • Professional Development
    • Best-in-class learning and development support from day one, including access to our in-house Mars University.

Mars (New) is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.



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