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Store Manager

2 months ago

Crawley, West Sussex, United Kingdom Ernest Jones Full time
Job Description

Job Title: Store Manager - Luxury Jewellery Retail

Company: Ernest Jones

Location: Stevenage

Job Type: Full-time

About Us: Ernest Jones is a leading retailer of luxury jewellery and watches, committed to providing exceptional customer service and a unique shopping experience.

Job Summary: We are seeking an experienced Store Manager to lead our team in Stevenage, responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of operational excellence.

Key Responsibilities:

  • Lead and motivate a high-performing team to achieve sales targets and exceed customer expectations
  • Develop and implement effective sales strategies to drive revenue growth and improve customer engagement
  • Manage store operations, including inventory management, visual merchandising, and customer service
  • Monitor and analyze sales data to inform business decisions and optimize store performance
  • Collaborate with the regional team to implement company-wide initiatives and best practices
  • Ensure compliance with company policies, procedures, and regulatory requirements

Requirements:

  • Proven experience in a sales leadership role, preferably in the luxury retail industry
  • Strong sales and customer service skills, with a focus on driving revenue growth and improving customer satisfaction
  • Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed business decisions
  • Ability to work in a fast-paced environment, with a focus on meeting sales targets and exceeding customer expectations

What We Offer:

  • Competitive salary and sales incentives
  • Generous discount on luxury jewellery and watches
  • Annual enhanced discount to celebrate your work anniversary
  • Retirement savings plans and life assurance
  • Minimum of 33 days holiday per year
  • Recognized qualifications and structured career progression
  • Health and wellbeing scheme and financial wellbeing scheme

How to Apply: If you are a motivated and experienced sales leader looking for a new challenge, please submit your application, including your CV and a cover letter outlining your experience and qualifications.