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Maintenance Operations Coordinator
2 months ago
Spencer & James is seeking a skilled Repairs Planner/Scheduler to join our Responsive Maintenance team in SW London. As a key member of our team, you will play a pivotal role in ensuring the smooth operation of our reactive maintenance appointments for social housing contracts.
**Key Responsibilities:**
* Efficiently schedule and manage daily diaries for up to 20 operatives, ensuring maximum productivity.
* Monitor the system for emergency requests, ensuring prompt attention and swift resolution to meet targets.
* Handle telephone variations, coordinating with the duty surveyor to maintain continuous site operations.
* Deliver exceptional face-to-face service to our clients, maintaining high standards of communication and professionalism.
* Collaborate with the team to achieve daily goals, successfully allocating a minimum of 60 new orders each day.
**Requirements:**
* Ideally, you will have experience as a Repairs Planner/Scheduler working within the social housing maintenance sector.
* Strong organizational skills with the ability to manage multiple tasks simultaneously.
* Excellent communication skills, both verbal and written.
If you are a motivated and organized individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.
