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Insurance Operations Administrator
2 months ago
Position Overview:
We are seeking a dedicated Business Administrator to oversee our personal lines insurance operations. This role is essential in ensuring that our clients receive outstanding service and support.
Key Responsibilities:
- Deliver exceptional client service primarily through telephone interactions.
- Establish and nurture strong relationships with clients to foster loyalty.
- Work collaboratively with management while also demonstrating the ability to operate independently.
- Coordinate effectively with account holders to ensure seamless communication.
- Respond to client inquiries in a timely and professional manner.
- Maintain consistent communication with both current and prospective clients.
- Assist with general administrative duties and contribute to digital marketing efforts.
Qualifications:
- Strong computer skills and proficiency in relevant software.
- Exceptional verbal and written communication abilities.
- Exhibit professionalism and integrity in all interactions.
- Show enthusiasm for innovative ideas that can improve business outcomes.
- Possess strong organizational skills and adaptability to work under pressure.
- Demonstrate reliability, honesty, and a positive demeanor.