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Company Overview
Drenagh Sawmills is a well-established, family-owned business that specializes in the production of innovative, bespoke timber products for various markets in the UK and Ireland.
Job Summary
We are seeking a highly motivated and organized Trade Counter Assistant to join our small team. As a key member of our sales office, you will be responsible for handling all aspects of customer interactions, including answering inquiries, processing orders, and providing exceptional customer service.
Key Responsibilities
- Answering customer inquiries and resolving issues in a timely and professional manner
- Processing orders and managing inventory levels
- Liaising with customers to understand their needs and provide tailored solutions
- Assisting with logistics and general office administration tasks
- Working collaboratively with the team to achieve sales targets and improve customer satisfaction
Requirements
- GCSE level education or equivalent
- Excellent IT skills and proficiency in Microsoft Office
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Flexibility and willingness to adapt to changing circumstances
What We Offer
We provide a competitive salary, an employee reward scheme, a length of service award, and a Company pension plan. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.