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Team Leader

2 months ago

Salisbury, Wiltshire, United Kingdom John Lewis Partnership Full time
Job Summary:

We are seeking a highly skilled and experienced Team Manager to join our team at Waitrose. As a Team Manager, you will be responsible for leading and developing a team of Partners to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead and motivate a team of Partners to achieve sales targets and deliver exceptional customer service
  • Develop and implement effective strategies to drive sales growth and improve customer satisfaction
  • Manage and maintain a high-performing team, including recruitment, training, and performance management
  • Ensure compliance with company policies and procedures, including health and safety, security, and customer service standards
  • Collaborate with other departments to achieve business objectives and improve customer experience

Requirements:

  • Proven experience of leading a team in a fast-paced, customer-focused environment
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong commercial acumen, with the ability to analyze data and make informed decisions
  • Ability to work flexibly, including evenings and weekends, and to adapt to changing priorities
  • Commitment to delivering exceptional customer service and driving sales growth

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • The opportunity to work for a leading retailer with a strong commitment to customer service and sustainability

About Us:

At John Lewis Partnership, we are committed to creating a positive and inclusive work environment that values diversity and promotes equality. We believe that our Partners are our greatest asset, and we are dedicated to supporting their development and well-being.