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Head of Digital Delivery: Colleague Experience
2 months ago
We are seeking a highly skilled and experienced professional to lead our Digital Colleague Delivery team. As the Head of Digital Delivery: Colleague Experience, you will be responsible for establishing and leading a team that will focus on understanding the needs of our colleagues, both within head office teams and within our student buildings, and delivering digital solutions to address those needs.
Key Responsibilities- Establish strong cross-business relationships and provide a single point of contact for the digital platforms under your care.
- Horizon-scan to understand technology trends and prioritize experimentation of next-gen digital technology to support our future business objectives.
- Define and report against key value metrics to measure the success and impact of digital initiatives.
- Develop and support relationships with leading stakeholders and keep them involved and acting as ambassadors from initiative identification through to deployment.
- Establish the capability in the business to cost-effectively and rapidly prototype new ideas/develop POCs working with 3rd parties/tech vendors as necessary to prove the value of new digital activities before committing.
- Manage the timely development and deployment of future and existing digital products in line with planned release schedules.
- Anticipate technical support and infrastructure needs, including environment requirements for planned initiatives and collaborate with others in the Digital and Information Technologies team to address these with the necessary priority.
- Establish and maintain clear backlogs of prioritised initiatives, working within a quarterly planning cycle for prioritisation and delivery.
- Ensure that our digital initiatives are reflected in our strategic plans and annual budget cycles.
- Assure that the digital journey is part of the recurrent internal communication and that digital initiatives get known beyond the perimeter of the initiative itself.
- Possession of a strong business-focused, commercial mindset.
- Experience in translating business requirements into technical aspects of digital delivery.
- Affinity with new digital technology trends and how they impact large, complex organizations.
- Evidence of having delivered successful digital deployments from prototype through to adopted solution (with achieved business case).
- Strong communication skills to host and inspire based on digital broadcasts.
- Energetic, innovative, and flexible.
- A discretionary annual bonus.
- 25 days' paid holiday and an annual holiday buying scheme.
- A generous pension scheme.
- Various benefits to support your health and wellbeing.
- Enhanced Family Leave.
- Lots of other great benefits.
