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Fitness Membership Consultant

2 months ago


Stalybridge, Tameside, United Kingdom Village The Hotel Club Full time

Leisure Membership Consultant

The initial step towards achieving fitness goals is making the choice to begin.

While relevant experience and qualifications are essential for this position, it is important to ensure you possess the necessary interpersonal skills before proceeding with your application.

Joining a fitness center can be likened to forming a relationship. You want to understand what you are committing to, whether you can incorporate it into your busy lifestyle, and that the partnership provides what you aspire to achieve.

As a Membership Consultant, your role is to facilitate this ideal connection.

You will utilize your engaging personality and approachable demeanor to present our facilities to prospective members. You will take the time to understand their aspirations, what they wish to accomplish, and illustrate how our establishment can be their perfect fit.

Your enthusiasm for meeting new individuals will shine through as you interact with potential members, whether over the phone or during an in-person tour of the club.

You will align their unique requirements with the amenities we offer, ensuring their fitness journey commences on a positive note. Additionally, you will provide guidance on supplementary products and services to assist them in achieving their fitness objectives.

Work, Grow, Play At Village Hotel Club, we celebrate personality, uniqueness, and enjoyment. We move away from traditional hotels characterized by formality and rigidity. Instead, we create vibrant, contemporary environments for our guests to work, dine, unwind, engage in leisure activities, and exercise. With locations expanding across the country, we depend on you to deliver service that distinguishes us from our competitors.

By joining our team, you will enjoy benefits such as:

  • Complimentary full leisure club membership for yourself and a family member or friend, valued at £1500 annually.
  • Employee discounts on overnight stays at Village Hotels starting from £35 based on double occupancy.
  • 50% discount on food and beverages purchased on or off duty at any Village Hotel.
  • An engaging training platform featuring gamified learning experiences.
  • Discounts and cashback offers on numerous high street brands.
  • A variety of well-being and healthcare benefits.
  • Financial wellness support through Salary Finance.
  • Employee Assistance Programme.
  • Flexible working hours.
  • A fun, supportive, and inclusive work atmosphere with numerous development opportunities.
  • Regular team events, including our monthly BIG People days.
  • Outstanding reward and recognition incentive programs.
  • Monthly well-being initiatives to support your mental health.
  • Anniversary rewards for significant service milestones.
  • Holiday purchase scheme.
  • Birthday day off.
  • Electric car salary sacrifice scheme.

*Terms and conditions apply based on your contract.

What we seek from you:
- A natural talent for engaging with diverse individuals, employing effective sales techniques, and a commitment to service-oriented sales.

- A genuine passion for leisure, fitness, and customer service.
- The ability to comprehend the individual needs and desires of our members and tailor your service and communication accordingly.
- A strong drive to meet and exceed targets.
- A collaborative mindset, fostering excellent relationships within the leisure sector and other departments.
Become a part of something innovative and exceptional - Work, Grow & Play the Village Way.