Client Service Associate

2 weeks ago

Bristol, Bristol, United Kingdom Jago Consultants Full time

We are currently working with a prestigious automotive dealership who are looking to recruit an experienced Service Advisor to join their growing team. Our client prides itself on delivering a consistently high standard of customer care at all times.

As a Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

Service Advisor Duties include:

  • Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
  • Advise on estimated costs of repairs and work to be undertaken
  • Sell additional products as appropriate to customers' needs
  • Advise on timescales and collection arrangements
  • Produce job cards on in-house computer system
  • Update customer and vehicle records
  • Document all warranty work in accordance with manufacturer policy
  • Preparation and completion of invoices

For this Service Advisor position you will have:

  • At least 2 years' experience working as a Service Advisor
  • Full driving licence

If you are looking to build your career as a Service Advisor, this company can offer you genuine career opportunities in an excellent working environment with fully funded training.

Key Responsibilities:

  • Provide exceptional customer service and ensure customer satisfaction
  • Work closely with the sales team to identify opportunities to sell additional products and services
  • Manage and maintain accurate records of customer and vehicle information
  • Stay up-to-date with manufacturer policies and procedures

What We Offer:

  • Opportunities for career growth and development
  • Competitive salary and benefits package
  • Fully funded training and development programs

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