C&B Manager

3 weeks ago

Silverstone, United Kingdom Silverstone Full time
CORPORATE AND HOSPITALITY EVENTS TEAM

We are seeking a highly motivated and experienced C&B Manager to join our Corporate & Hospitality Events Team. As a key member of our team, you will be responsible for delivering effective and efficient management of our catering operation within the corporate events team for the MICE and Track events in accordance with the companies' operating standards.

You will work closely with the Corporate Duty and Senior Events Managers to deliver first-class events, and assist the Corporate Events Operations Manager in developing and implementing site-wide policies and procedures. Your primary focus will be on ensuring that the client's brief is met, the events run smoothly, and in line with company SOP's, working within agreed budget and profit margins.

This is a multi-discipline, exciting role, for a candidate looking to utilise and enhance their industry knowledge. You will help grow the events through idea generation and introducing new practises, taking these from conception through to delivery.

KEY RESPONSIBILITIES

• Oversee the permanent & casual Supervisor team, continuing to develop and progress their experience and knowledge of events.

• Work closely with the corporate events staffing manager to ensure staffing levels planned and align with budget and ratio allowances.

• Ensure ordering of IT requirements for events, including installation of tills and PDQ machines to correct timelines.

• Plan equipment for events, ensuring any shortages are ordered via preferred suppliers.

• Liaise daily with the kitchen team to enable smooth service delivery throughout the events calendar.

• Set standards of FOH set-ups and continuously review industry trends.

• Oversee and manage catering staff onsite for events.

• Brief team members each day and train junior members.

• Plan event set-ups, labour, and equipment, working with event managers in advance to plan timelines and the smooth transition from event to event.

• Ensure training schedules for all staff are kept up to date and regular training is planned in with our staffing manager.

• Support the staffing team on induction of new team members.

• Be comfortable liaising with clients on events and as part of the pre-event planning process.

• Lead regular team meetings with zero-hour pool of staff to keep staff updated on business objectives and projects.

• Act as the central liaison point for the client on events, ensuring that the customer and the company remain within the brief and on budget.

• Responsible for planning the de-rig of events and ensure that areas are returned to company standards.

• Support and mentor the event team in the planning and delivery of all catering elements within events.

• Assist in identifying and creating new commercial opportunities to broaden and build the business and maximise opportunities.

• Assist the Corporate Event Operations Manager and wider senior management team in new company projects and strategy.

• Develop and progress relationships and interaction with all internal departments ensuring events are planned in line with other activities taking place onsite.

• Accurately record and communicate event information to all stakeholders internally and externally.

• Liaise and negotiate with suppliers/contractors to ensure products and services are delivered on budget and to the best possible service standard safely.

• Support in the reporting process of all event financials to the corporate operations manager monthly.

• Conduct post-event reconciliation, review, and ensure all feedback is acted upon to affect positive change with agreed action plans.

• Responsible for collating relevant Health and Safety information (Risk Assessments, Method statements etc.) where appropriate.

• Continuously challenge processes and procedures to ensure the department is running as efficiently and as streamlined as possible.

• Ensure that company and relevant Food Hygiene, Food Allergen and Safety Regulations and Licensing laws are adhered to.

• Attend weekly planning meetings and event briefings as required.

• Champion the department throughout the business where required.

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