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Retail Store Manager

2 months ago


Cheltenham, Gloucestershire, United Kingdom Card Factory Full time
Job Overview:

We are seeking a highly skilled Store Manager to lead our store team and drive business growth. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, developing a high-performing team, and achieving commercial objectives.

Key Responsibilities:
  1. Customer Experience: Foster a culture of customer-centricity, ensuring that every customer interaction is positive and memorable.
  2. Team Development: Coach, train, and develop a team of colleagues who are passionate about delivering exceptional customer service and driving business growth.
  3. Commercial Growth: Develop and implement strategies to drive sales growth, manage stock levels, and optimize store operations.
  4. Leadership: Provide guidance, support, and feedback to the store team, ensuring that they have the skills and knowledge needed to succeed.
  5. Stakeholder Engagement: Build strong relationships with key stakeholders, including district and regional managers, to ensure alignment and drive business growth.
  6. Performance Management: Monitor and analyze store performance, identifying areas for improvement and implementing strategies to drive growth.
  7. Culture and Values: Embed our company values and culture within the store team, ensuring that every colleague is empowered to deliver exceptional customer experiences.
Requirements:
  1. Proven experience as a store manager in a retail environment, with a track record of delivering commercial growth and developing high-performing teams.
  2. Excellent leadership and communication skills, with the ability to inspire and motivate colleagues.
  3. Strong analytical and problem-solving skills, with the ability to analyze data and drive business growth.