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Aftersales Technical Specialist
2 months ago
Company: Finning Power Rental LP (UK)
Number of Openings: 1
Worker Type: Permanent
Position Overview:We are seeking a skilled Applications Engineer to support our sales team in delivering excellent customer service and bridging the gap between our engineering capabilities and sales efforts.
Key Responsibilities:- Provide technical advice and support to sales representatives at customer meetings and site visits.
- Assist in the preparation of commercial offers and ensure that customers' technical needs are thoroughly understood and addressed.
- Supply technical knowledge and designs through precise calculations and detailed drawings.
- Engage directly with customers to address engineering and technical inquiries.
- Advise management and depot managers on project-specific purchases and specialized cross-rent options to meet customer needs effectively.
- Develop and enhance product applications to consider commercially viable technologies within our target industries.
- Prepare and hand over detailed project documentation and specifications to the Depot Team to ensure execution meets customers' expectations.
- Provide Project Management support to the Depot Manager when required to ensure operational delivery of specified projects.
- Degree in Engineering or significant industry experience.
- Working knowledge of engines and engine installations.
- Experience in design, development, and validation of components.
- Ability to undertake detailed on-site test work.
- Strong communication skills with an ability to build positive relationships at all levels of the business.
- Project management skills to oversee projects from end to end.
- Commercially aware of cost implications and revenue-generating opportunities.
In addition to 25 days holiday, a competitive salary, life insurance, and a 7% pension, you will benefit from:
- Health Cash Plan
- Enhanced maternity and paternity packages
- Family-friendly policies to support working parents
- Support from a team of 40+ Mental Health first-aiders
- Employee wellbeing solutions
- Electric car scheme (UK)
- The opportunity to support your charity of choice via Give As You Earn
- Length of service or recognition awards.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential.