CRM Strategy Director
10 hours ago
Career Opportunity: CRM Account Director
Harnham - Data & Analytics Recruitment is seeking a highly skilled CRM Account Director to join our team for a 3-month contract. This role offers an exciting opportunity to work with a top-tier brand and make a significant impact in a short period.
Role Overview:
The CRM Account Director will be responsible for managing and optimizing CRM strategies, ensuring client satisfaction, and driving business growth. The role involves close collaboration with internal teams and clients to deliver exceptional CRM campaigns that meet and exceed business objectives.
Key Responsibilities:
- Lead and manage CRM projects from inception to delivery, ensuring timely and successful execution.
- Develop and maintain strong relationships with key clients, acting as the primary point of contact.
- Collaborate with cross-functional teams to create tailored CRM strategies that align with clients' business goals.
- Monitor and analyze CRM campaign performance, providing insights and recommendations for continuous improvement.
- Manage client expectations, ensuring high levels of satisfaction and retention.
- Identify opportunities for upselling and expanding client accounts.
- Report on project progress, key metrics, and performance indicators.
Requirements:
To be successful in this role, you will need to have a strong understanding of CRM strategies and technologies, excellent communication and project management skills, and the ability to work effectively in a fast-paced environment.
What We Offer:
Harnham - Data & Analytics Recruitment offers a competitive daily rate, a collaborative and dynamic work environment, and opportunities for professional growth and development.
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