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Spa Guest Services Coordinator

3 months ago

Warminster, United Kingdom Bishopstrow Hotel & Spa Careers Full time
Spa Receptionist Position Overview

As a Spa Receptionist, you will be the first point of contact for our spa guests, providing a warm and inviting atmosphere. Your role is crucial in ensuring that every guest feels welcomed and valued.

Key Responsibilities:
  • Deliver a friendly greeting and farewell to all spa visitors, whether they are members or hotel guests.
  • Act as an essential team player, ensuring guests have a fantastic experience by addressing their needs and assisting therapists and attendants.
  • Manage administrative tasks with ease, including handling phone calls, emails, bookings, and confirmations through our spa management systems.
  • Maintain high standards of cleanliness and organization in guest areas, ensuring the spa is always inviting.
  • Create a hospitable environment by offering refreshments and ensuring guests feel comfortable during their visit.
  • Enjoy a supportive team dynamic, knowing that once your shift ends, you can fully relax until your next working day.
What to Expect:

Upon submitting your application, we will reach out to discuss your interest. Following a brief phone conversation, you may be invited for a Team Insight session to learn more about the role and our culture.