Retail Leadership Opportunity

3 weeks ago

Gateshead, Gateshead, United Kingdom M&S Full time
About the Role

We are seeking a highly motivated and experienced Deputy Store Manager to join our team in the Newcastle Area. As a key member of our retail leadership team, you will be responsible for driving a selling culture within your team, leading them to deliver excellent customer service and hit store targets.

Key Responsibilities
  • Drive a selling culture within your team
  • Lead your team to deliver excellent customer service and hit store targets
  • Deliver an inspirational, improved, and consistent visual customer journey instore
  • Utilise and exploit data & Management Information to support with operational decisions
  • Implement a continuous improvement mentality
What We Offer

As a Deputy Store Manager at M&S, you will enjoy a range of benefits, including:

  • 20% colleague discount across all M&S products and many of our third-party brands
  • Competitive holiday entitlement with the potential to buy extra holiday days
  • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business
  • A generous Defined Contribution Pension Scheme and Life Assurance
  • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills
  • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing
  • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family
  • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family
Requirements

To be successful in this role, you will need:

  • A superb knowledge of Retail
  • A proven leadership track record and the ability to lead effectively through ambiguity
  • Comfortable having difficult conversations and able to get effective resolutions with both colleagues and line managers
  • Able to juggle a number of priorities whilst still maintaining an excellent standard and working with pace
  • Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality
About M&S

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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