Groups, Meetings

2 weeks ago


Brent, United Kingdom Montcalm Collection Full time

About the Role:

Montcalm Collection is seeking a skilled and ambitious Groups, Meetings & Events Sales Executive to join our team. As a trusted ambassador for one of our hotels, you will have the opportunity to showcase your skills and help shape the Montcalm Collection's next chapter.

Key Responsibilities:

  • Reactive sales of residential meeting and events enquiries from start to contract handover.
  • Creating quotations and proposals based on customer requirements, conducting regular follow-up calls to identify changing needs.
  • Converting enquiries into confirmed bookings and issuing contracts.
  • Inputting enquiries into the relevant booking systems and ensuring data integrity.
  • Conducting site visits to showcase the hotels.
  • Conducting post-event calls to obtain feedback on product quality and service levels and secure repeat business.
  • Engaging with the hotel Operations team to ensure client expectations can be met and exceeded.
  • Assisting the Group and Events Sales Manager.

Benefits:

  • Collaborative and empowering team dynamics.
  • Pathways for promotions and growth within the brand.
  • Recognition and Rewards Program.
  • Access to an array of discounts via our Benefits Platform.
  • Comprehensive training through Certified Classroom and E-Learnings.
  • 28 holidays annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure.
  • Health incentives: Cash-back on optical, dental, chiropractic, and physio services.
  • Concession on gym memberships.
  • Nutritious meals provided during shifts.
  • Complimentary dry-cleaning service for uniforms.
  • Inclusive pension schemes.

Essential Skills and Qualifications:

  • Background in delivering a similar service in a 5-star environment.
  • Excellent communication and organisational skills.
  • Good working knowledge of MS Office.
  • Knowledge of CRM and reservations systems.
  • Have a flexible schedule and skill to manage multiple tasks and prioritise.
  • Understand how to manage a team and appreciate diversity of colleagues and guests.

Eligibility:

  • Candidates must be authorised to live and work in the UK.
  • Currently, visa sponsorship is not available for this role.


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