Fibre Installation Specialist

3 weeks ago

StokeonTrent, Stoke-on-Trent, United Kingdom Page Group Full time
Job Title: Fibre Installation Engineer

As a Level 1 FTTP Installation engineer, you will be working alongside an experienced engineer as part of a 2-man team, learning all aspects of installing Full Fibre into our customers' homes and businesses.

Job Summary

We are seeking a skilled and motivated Fibre Installation Engineer to join our team. The ideal candidate will have a strong background in installation and maintenance of fibre optic networks, with excellent customer service skills and a willingness to learn and adapt to new technologies.

Key Responsibilities
  • Successful completion of all installations in a friendly, professional manner to a high standard.
  • Meeting and exceeding customer satisfaction and expectations.
  • Ensuring quality standards are met and maintained.
  • Documenting of the installation from start to finish through the use of a smartphone app.
  • Completion of Microsoft forms for reporting purposes.
  • Fault finding and diagnosis using test equipment.
  • Safe use of power tools and other hand tooling.
  • Adhering to safe working practices.
  • Health and safety compliance.
  • Maintaining and controlling adequate van stock levels and materials.
  • Reporting of any faults or damage found in the network.
  • Routine network maintenance.
  • Occasional overnight stays and working away if required for business requirements.
Requirements
  • Driving licence.
  • Street Works Qualification Register (SWQR) ticket (desirable).
  • Hold a current trade card (ECS/CSCS/EUSR) (desirable).
  • Willingness to meet challenge and exceed set KPIs.
What We Offer
  • 25 days holiday plus an extra day off for your birthday.
  • Flexible working.
  • Generous pension - employer 6%, employee 3%.
  • Discretionary bonus.
  • Medical cash plan.
  • Life assurance.
  • Shut down over Christmas.

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