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Hospitality Host

4 weeks ago

Darlington, Darlington, United Kingdom Bannatyne Full time
About the Role

We are seeking a dedicated and enthusiastic individual to join our team as a Waiting Staff member at one of our prestigious hotels.

This role requires a professional attitude and passion for the hospitality industry. You will work closely with the restaurant manager to ensure a memorable and faultless service.

We are looking for someone with previous experience within hotels or restaurants, experience of up-selling, and excellent customer service skills.

About the Company

Working for the Bannatyne Group is more than just a job. We are dedicated to well-being and are always seeking energetic, personable people to join our teams.

We aim to provide a positive, welcoming and inclusive culture with plenty of team support and growth opportunities.

We offer a great range of Company benefits including FREE membership to our premium Health Clubs and discounted products and services.

Key Responsibilities
  • Provide exceptional customer service to guests
  • Work closely with the restaurant manager to ensure a memorable and faultless service
  • Upsell and promote our products and services
  • Contribute to a positive and inclusive team culture
What We Offer
  • FREE membership to our premium Health Clubs
  • 50% discount in our cafe bar (including on-site Starbucks products)
  • 30% discount on Grenade products purchased in our cafe bar
  • 30% discount on spa treatments and 20% discount on products
  • Up to 50% discounted overnight stays at any of the Bannatyne Hotels
  • Access to our benefits hub including high street and entertainment saving vouchers
  • Refer a friend incentive scheme
  • Employee Assistance Programme (Free 24hr personal support service)