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Bar Team Member

2 months ago

Guildford, Surrey, United Kingdom Shepherd Neame Full time
About the Role

We are seeking a skilled and enthusiastic Bar Team Member to join our team at the Star Inn in Guildford. As a Bar Team Member, you will play a key role in delivering exceptional customer service and ensuring that our customers have a memorable experience in our pub.

Key Responsibilities
  • Provide a warm welcome to customers and deliver great service at every opportunity
  • Work collaboratively with the team to ensure a smooth and efficient service
  • Upsell and promote our products and services to customers
  • Maintain a clean and safe working environment
  • Adhere to company policies and procedures
What We Offer
  • Competitive hourly pay rate
  • A share of tips in addition to your hourly pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours
About Us

Shepherd Neame is Britain's oldest brewer, with a rich history dating back over 300 years. We are an independent family business with a passion for delivering exceptional customer service and creating memorable experiences for our customers. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

We are committed to diversity, equality, and inclusion and welcome applications from all qualified candidates, regardless of age, disability status, ethnicity, gender, religion, or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.