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Automotive Service Advisor

2 months ago


Wilmslow, Cheshire East, United Kingdom Purely Automotive Recruitment Ltd Full time
Service Advisor Job Description

We are seeking an experienced Service Advisor to join our client based in Wilmslow. As a Service Advisor, you will be the vital link between customers and the workshop, providing outstanding customer care and ensuring seamless communication throughout the vehicle servicing process.

Key Responsibilities:
  • Inform and consult with customers on vehicle servicing, keeping them up-to-date at every stage.
  • Liaise with technicians and workshop control to ensure vehicles are ready on time.
  • Provide expert advice on products and services to customers, building a genuine rapport and identifying their needs.
  • Work a variety of flexible patterns, including weekends, to deliver exceptional customer service.
Requirements:
  • Experience as a Service Advisor in the automotive industry.
  • Excellent organisational and administrative skills, with attention to detail.
  • Impeccable presentation and a strong customer service background.
  • A working knowledge of Kerridge/Pinnacle or other automotive-based systems is advantageous.
Benefits:

Our client represents prestige and premium automotive brands, offering a fantastic working environment and training through the manufacturer training academy. They are committed to developing talent and building careers, with a bonus mechanism based on results and achievements.