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Customer Success Coordinator

2 months ago

Doncaster, Doncaster, United Kingdom Adecco Full time
About the Role

We are seeking a highly motivated and experienced Sales Coordinator to join our team at Adecco. As a Sales Coordinator, you will play a key role in managing and developing a portfolio of existing customer accounts, handling inbound customer enquiries, and identifying new business opportunities.

Key Responsibilities
  • Account Management: Develop and maintain strong relationships with existing customers, identifying opportunities to upsell and cross-sell products and services.
  • Customer Service: Provide exceptional customer service, responding to customer enquiries and resolving any issues in a timely and professional manner.
  • Business Development: Proactively identify and target new business opportunities, working closely with the external sales team to develop and execute sales strategies.
  • Administrative Tasks: Utilize our internal CRM system and Sage accounts system to process sales and purchases, ensuring accurate and timely completion of administrative tasks.
Requirements

To be successful in this role, you will need:

  • A proven track record in sales coordination, ideally within a manufacturing, engineering, or technical industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • A passion for delivering exceptional customer service and a commitment to achieving sales targets.
What We Offer

In return for your hard work and dedication, we offer a competitive starting salary, a performance-linked bonus scheme, and a flexible employee benefits package that includes annual leave, public holidays, and a contributory pension. We are committed to maximizing your potential and provide career development plans to support your growth.