Asset Performance Officer
4 weeks ago
We are seeking a highly skilled and experienced Customer Resolution Officer to join our team at Dŵr Cymru Welsh Water. As a key member of our operational team, you will be responsible for delivering exceptional customer service and ensuring the efficient resolution of customer complaints and issues.
Key Responsibilities- Provide effective customer communication and resolution through various channels, ensuring compliance with Service Level Agreements and regulatory requirements.
- Prioritize and schedule work for customer service and environmental incidents, ensuring efficient use of resources and adherence to SLAs and regulatory requirements.
- Manage field operations resource efficiently, producing an effective schedule of work and minimizing travel and overtime requirements.
- Develop and maintain strong working relationships with internal and external stakeholders to ensure Welsh Water meets its performance targets.
- High level of customer service skills and experience in delivering excellent customer service in all situations.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.
- Knowledge of Welsh Water's policies and procedures, as well as regulatory requirements.
- Market competitive salary and benefits package.
- Opportunities for career development and progression.
- Enhanced employer pension contributions and family-friendly policies.
- Variable pay schemes and opportunities for overtime.
Dŵr Cymru Welsh Water is a not-for-profit company that prioritizes the health and well-being of our customers and the environment. We are committed to delivering high-quality services that protect the health of our customers, colleagues, and the environment.
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Senior Assets Officer
3 weeks ago
Cardiff, Cardiff, United Kingdom Royal College of Nursing Full timeRoyal College of Nursing Job Opportunity **Job Title:** Senior Assets Officer **Job Summary:** We are seeking a highly skilled and experienced Senior Assets Officer to join our team at RCN Wales HQ in Cardiff. As a Senior Assets Officer, you will play a key role in supporting our members and shaping the health policies of the future. **Key...
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Asset Servicing Coordinator
4 weeks ago
Cardiff, Cardiff, United Kingdom Kirklees Council Full timeJob Title: Asset Servicing AdministratorJob Summary:Kirklees Council is seeking a highly skilled Asset Servicing Administrator to join our team. As a key member of our Technical Services department, you will be responsible for managing and delivering construction-related projects, ensuring effective design and delivery of capital programmes and individual...
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Asset Servicing Coordinator
4 weeks ago
Cardiff, Cardiff, United Kingdom Kirklees Council Full timeJob Title: Asset Servicing AdministratorJob Summary:Kirklees Council is seeking a highly skilled Asset Servicing Administrator to join our team. As a key member of our Technical Services department, you will be responsible for managing and delivering construction-related projects, ensuring effective design and delivery of capital programmes and individual...
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Asset Servicing Coordinator
4 weeks ago
Cardiff, Cardiff, United Kingdom Kirklees Council Full timeJob Title: Asset Servicing AdministratorJob Summary:Kirklees Council is seeking a highly skilled Asset Servicing Administrator to join our team. As a key member of our Technical Services department, you will be responsible for managing and delivering construction-related projects, ensuring effective design and delivery of capital programmes and individual...
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Asset Servicing Coordinator
4 weeks ago
Cardiff, Cardiff, United Kingdom Kirklees Council Full timeJob Title: Asset Servicing AdministratorJob Summary:Kirklees Council is seeking a highly skilled Asset Servicing Administrator to join our team. As a key member of our Technical Services department, you will be responsible for managing and delivering construction-related projects, ensuring effective design and delivery of capital programmes and individual...
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Senior Assets Officer
3 weeks ago
Cardiff, Cardiff, United Kingdom Royal College of Nursing Full timeRCN Wales HQ (Cardiff)Join the Royal College of Nursing as a Senior Assets Officer and be part of a team that supports close to half a million members with unwavering loyalty and total commitment.We are a diverse organisation and understand everyone has different needs. Our hybrid working model allows for up to 60% of your working time to be carried out from...
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Financial Investigation Officer
1 week ago
Cardiff, Cardiff, United Kingdom Triumph Consultants Ltd Full timeJob DescriptionThe role of the Financial Investigation Officer - Asset Recovery Specialist at Triumph Consultants Ltd is to provide expert support and guidance to newly recruited trainees and experienced officers throughout their accreditation process. This involves enhancing investigative skills to effectively utilise legislation against proceeds from...
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Asset Management Director
3 weeks ago
Cardiff, Cardiff, United Kingdom FAERFIELD LIMITED Full timeAs a key member of the FAERFIELD LIMITED team, the successful candidate will lead the maintenance and management of the Council's property assets, comprising offices and a small commercial estate. The role will also oversee new capital projects as required.Key ResponsibilitiesLead the maintenance and management function for the Council's property...
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Senior Asset Manager
2 weeks ago
Cardiff, Cardiff, United Kingdom Legal & General Group Full timeJob SummaryWe are seeking a skilled Senior Asset Manager to join our team and contribute to the effective management and operation of our direct-let PBSA assets. The successful candidate will be responsible for managing and maximizing the performance of a portfolio of PBSA assets, ensuring their financial, social, and environmental value.Key...
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Asset Management Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom ENGINEERINGUK Full timeAbout the RoleAs an Asset Management Specialist at ENGINEERINGUK, you will play a crucial part in managing and directing the determination and development of Building route asset management plans. Your primary focus will be on ensuring that these plans meet Route and Regional objectives, while also managing the production of specifications and acceptance...
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Asset Management Director
4 weeks ago
Cardiff, Cardiff, United Kingdom FAERFIELD LIMITED Full timeLead Asset Management for FAERFIELD LIMITEDLocated in a 12-mile valley just north of the M4, Torfaen's 95,000 residents make it one of the most densely populated Welsh local authorities. We're recognised as innovative pioneers in several key areas.This new role has been created to oversee a single central maintenance and management function for the Council's...
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Asset Management Director
4 weeks ago
Cardiff, Cardiff, United Kingdom FAERFIELD LIMITED Full timeLead Asset Management for FAERFIELD LIMITEDLocated in a 12-mile valley just north of the M4, Torfaen's 95,000 residents make it one of the most densely populated Welsh local authorities. We're recognised as innovative pioneers in several key areas.This new role has been created to oversee a single central maintenance and management function for the Council's...
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Route Asset Manager
2 weeks ago
Cardiff, Cardiff, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a highly skilled Route Asset Manager to join our team at Network Rail. As a key member of our engineering team, you will be responsible for managing and directing the development of route-specific plans, including maintenance, renewal, and investment activities.Main Responsibilities:Lead the development of route-specific plans,...
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Asset Management Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom newscientist - Jobboard Full timeAbout Network Rail At Network Rail, we're part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain, and operate our network. Our passengers and freight users are at the heart of everything we do. We help connect...
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Asset Management Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom newscientist - Jobboard Full timeAbout the RoleAs a key member of our team, you will be responsible for managing and directing the determination and development of Building route asset management plans. This will involve working closely with the Regional Engineering team to develop competence and capability across the engineering discipline.Key Responsibilities Maintain records of overall...
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Asset Management Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom newscientist - Jobboard Full timeAbout Network RailAt Network Rail, we're part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain, and operate our network.We help connect people to their friends and families and get goods to their destination...
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Asset Management Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom ENGINEERINGUK Full timeAbout the RoleWe are seeking a highly skilled and experienced Asset Engineer to join our team at Network Rail. As an Asset Engineer, you will be responsible for managing and directing the determination and development of Building route asset management plans for those assets within a defined geography to meet Route and Regional objectives.You will also be...
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Asset Management Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom ENGINEERINGUK Full timeAbout the RoleWe are seeking a highly skilled and experienced Asset Engineer to join our team at Network Rail. As an Asset Engineer, you will be responsible for managing and directing the determination and development of Building route asset management plans for those assets within a defined geography to meet Route and Regional objectives.You will also be...
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Asset Management Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom ENGINEERINGUK Full timeAbout the RoleAs a key member of our Engineering team, you will be responsible for managing and directing the development of Building route asset management plans to meet Route and Regional objectives. You will work closely with other teams to ensure the production of specifications and acceptance criteria for Buildings works, and provide a comprehensive...
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Asset Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom Cardiff University Prifysgol Caerdydd Full timeJob Title: Asset Manager/Property ManagerCardiff University/Prifysgol Caerdydd is seeking a highly skilled Asset Manager/Property Manager to join our team. As a key member of our Estates and Campus Facilities Directorate, you will play a crucial role in maintaining and enhancing our estates, both in the short and long term.Job Purpose:To manage and develop...