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Site Services Coordinator

2 months ago

Exeter, Devon, United Kingdom TC Facilities Management Full time

About The Role

You will provide support to the site, along with the training and developing our colleagues, to ensure a high level of service delivery and customer satisfaction.

Job Purpose

To manage a team of operatives and ensure service delivery standards and specifications are met and within budget, while maintaining a safe and healthy work environment.

Major Accountabilities

  • To ensure all staff have the correct uniform and are dressed appropriately to reflect the company brand and image.
  • To manage the recruitment process for colleagues, ensuring adherence to company recruitment processes and standards at all times.
  • To manage the performance of staff in consultation with an HR representative, taking necessary actions to develop staff or improve performance.
  • To ensure the payment of staff correctly and on time, every time, by following all company time and pay processing requirements.
  • To train and induct all staff in their role, the standards expected, company values, policies, procedures, and guidelines.
  • To ensure all staff are trained in, and adhere to, Health and Safety and COSHH policies and procedures.
  • To adhere to all company processes, policies, and procedures.
  • To develop and maintain the relationship with the customer to ensure their expectations are met, while working within defined specifications.
  • To complete audits accurately and on time, carrying out any resolution actions identified within timescales.
  • To complete and process all necessary paperwork accurately and on time, providing 'sign off' for completed tasks as required.
  • To ensure all cleaning materials and machinery are available, in good working order, and used in a safe manner.
  • To ensure all periodical cleans are completed to the required specification and timescale, and signed off by the customer.

What You Get from Us

  • Assistance Programme through Health Assured – Physical, mental, and financial health support for all colleagues.
  • Wagestream – Access your money as you earn it, track, and save as you earn, and learn better spending habits.
  • Perkbox – Savings on your weekly shop, days out, eating out, and utility bills, plus recipes and wellbeing tips.
  • Free uniform

About You

Not Specified

About Us

A little about us:

  • A family-owned business, founded in 1962.
  • Employing over 4,000 colleagues.
  • Currently sit within the top 2% of all cleaning and security providers.
  • Our services include Cleaning, Security, Specialist, and FM services.
  • Passionate about delivering a personable and reliable service.
  • We work within multiple industries and they will probably be brands you know and love, if this all sounds great to you, then we look forward to hearing from you.