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AV Infrastructure Specialist

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom TheNBS Full time

Job Summary

The Infrastructure team at TheNBS is responsible for the installation, configuration, maintenance, performance, and decommissioning of IT hardware and software systems, including telephony and other communication systems. As an AV Infrastructure Specialist, you will contribute to the design and implementation of solutions that ensure scalability, availability, stability, and optimum performance using on-premise and cloud environments.

Key Responsibilities

  • Monitor and maintain systems for capacity and performance, which is relied upon by employees and customers globally.
  • Contribute to the design and implementation of agreed solutions that give scalability, availability, stability, and optimum performance using assets on premise and in cloud environments.
  • Contribute to the IT asset lifecycle, to ensure expected operation and availability of hardware, software, and cloud services.
  • Contribute to the administration and maintenance of customer-facing systems, software, and services.
  • Work with the Software Delivery team to ensure global customer-facing systems, software, and services are regularly updated and secure from cyber attacks.
  • Take ownership of server and network incidents through to resolution, ensuring incidents that cannot be resolved are escalated.
  • Maintain accurate asset and configuration information and their relationships/dependencies.
  • Transport and configure assets to ensure users are equipped to effectively carry out their role.
  • Share expertise of systems with team members through documentation, training, knowledge-sharing, and mentoring junior team members.

Requirements

  • Microsoft Certified in Server Management, Azure Infrastructure Management (or equivalent).
  • Maintaining and administrating all Microsoft Server operating systems, on premise and in cloud environments.
  • Provisioning, maintaining, and administrating Microsoft Azure resources.
  • Maintaining and administrating Microsoft Active Directory and Azure AD.
  • Maintaining and administrating Microsoft Exchange Server and Exchange Online.
  • Maintaining and administrating Microsoft Teams.
  • Experience configuring working with network systems and network security devices.
  • Knowledge and experience of Disaster Recovery/resilience planning and deployment.
  • Flexibility in dealing with a combination of simultaneous projects and tasks.
  • Experience configuring and using Linux OS (desirable).
  • ITIL Foundation qualification (desirable).

Benefits

  • 25 days leave plus bank holidays.
  • Take your Birthday off.
  • 1⁄2 day Christmas Shopping Day.
  • Training programmes to develop your skillset.