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Casework Coordinator

2 months ago

Reading, Reading, United Kingdom NFP People Full time

We are seeking a highly organized and detail-oriented Casework Administrator to join our team at NFP People. As a key member of our Casework Support Team, you will be responsible for providing exceptional customer service to stakeholders and supporting administrative functions within our organization.

Key Responsibilities:

  • Provide timely and effective support to stakeholders, responding to their inquiries and resolving issues in a professional and courteous manner.
  • Manage and maintain accurate and up-to-date records and databases, ensuring compliance with organizational policies and procedures.
  • Assist in the coordination of casework activities, including scheduling appointments and meetings, and preparing correspondence and reports.
  • Collaborate with colleagues to achieve team goals and objectives, and contribute to a positive and inclusive work environment.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • A high school diploma or equivalent, with a minimum of 1-2 years of experience in a related field.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.