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Multi-Site Operations Manager

2 months ago

London, Greater London, United Kingdom Collins Property Recruitment Full time

A leading Build-to-Rent company is seeking a Multi-Site Manager to oversee operations for a portfolio of BTR sites across the UK. Key Responsibilities:

  • Manage on-site staff, ensuring key performance indicators (KPIs) are achieved.
  • Recruit and onboard staff, fostering a culture of excellence.
  • Develop and implement processes and procedures to drive efficiency.
  • Oversee profit and loss statements (P&Ls) to inform strategic decisions.
  • Lead the annual budget process, ensuring alignment with business objectives.
  • Present financial performance to stakeholders, providing transparent insights.
  • Ensure sites deliver exceptional customer service, meeting or exceeding expectations.
  • Serve as the primary point of contact for escalated complaints or issues, resolving them promptly.
  • Lead on compliance with relevant legislation, ensuring regulatory adherence.

About Collins Property Recruitment:

  • We specialize in connecting top talent with leading companies in the property sector.
  • Our team of experts provides personalized support, guiding candidates through the recruitment process.