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Food and Beverage Team Member

2 months ago

Eastbourne, East Sussex, United Kingdom The National Trust Full time

About the Role

We are seeking a skilled and enthusiastic Food and Beverage Team Member to join our team at The National Trust. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable experience.

Key Responsibilities

  • Welcome and look after every customer, ensuring a high level of service and satisfaction
  • Provide recommendations to enhance the customer experience and promote our food and beverage offerings
  • Maintain high standards of food and drink preparation and presentation
  • Assist the kitchen team with food preparation when needed
  • Ensure all displays and signs are accurate and looking good

What We're Looking For

  • A people person with a passion for providing great service and ensuring customer satisfaction
  • Enthusiastic and willing to learn and take on new challenges
  • Happy to work in a team or on your own initiative, with a flexible and adaptable approach

The National Trust

We are a charity that values diversity and inclusion, and we are committed to creating a culture where everyone feels they belong. We welcome and value difference, and we are dedicated to making our teams reflect and represent the diversity of the communities and audiences we serve.

Benefits

  • Substantial pension scheme
  • Free entry to National Trust places for you, a guest and your children
  • Rental deposit loan scheme
  • Season ticket loan
  • EV car lease scheme
  • Perks at work discounts
  • Holiday allowance up to 32 days relating to length of service
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most Trust places