CRM Business Systems Analyst

3 days ago


High Wycombe, Buckinghamshire, United Kingdom Cloud Decisions Full time £80,000
CRM Business Systems Analyst/Consultant

We are seeking a highly skilled CRM Business Systems Analyst/Consultant to join our team at Cloud Decisions. As a key member of our team, you will be responsible for gathering, analysing, documenting, and managing business requirements for our CRM system.

Key Responsibilities:
  • Collaborate with business stakeholders to elicit and document requirements
  • Own the Sales/CRM system requirements
  • Create clear and detailed business and functional requirement documents (BRDs/FRDs)
  • Analyse and prioritise requirements to ensure they align with business objectives
  • Act as a liaison between business stakeholders and technical teams
  • Ensure UAT/system testing meets all the RQ's + needs of the programme RQ's
Requirements:
  • Proven experience as a CRM Business Systems Analyst at enterprise
  • Been involved in the implementation of a number of complex enterprise CRM transformations
  • Lead to Opportunity including opportunity management, account and contact management, pipeline management, renewals management, sales forecasting, bid/tender management
  • Multinational implementations in multiple countries, currencies, time zones, languages etc
What We Offer:
  • Hybrid working – 3 days in the office and 2 days working from home
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs

As a CRM Business Systems Analyst/Consultant at Cloud Decisions, you will have the opportunity to work on complex enterprise CRM transformations and lead to opportunity management. If you have a proven track record in CRM business systems analysis and are looking for a new challenge, we encourage you to apply.



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