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Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Sales Assistant to join our team at MKM Building Supplies in Burton upon Trent. As a Sales Assistant, you will play a key role in providing exceptional customer service and contributing to the success of our branch.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers.
- Develop and maintain product knowledge, including building supplies and materials, to effectively advise customers on their needs.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
- Maintain a clean and organized store environment, adhering to health and safety standards and company policies.
- Participate in visual merchandising and store displays to create an attractive and engaging shopping experience.
- Previous sales or customer service experience in a retail environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced environment, handling multiple tasks and priorities.
- Basic computer skills and familiarity with point-of-sale systems.
- Availability to work alternate Saturday mornings and flexible hours as required.
- A competitive pay package and generous discretionary bonus scheme.
- Substantial staff discounts and benefits, including a contributory pension scheme and employee assistance program.
- Opportunities for training and development, including product knowledge and sales skills training.
- A supportive and collaborative team environment, with a focus on customer satisfaction and branch success.