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Sales Associate

2 months ago


Burton upon Trent, Staffordshire, United Kingdom MKM Building Supplies Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at MKM Building Supplies in Burton upon Trent. As a Sales Assistant, you will play a key role in providing exceptional customer service and contributing to the success of our branch.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers.
  • Develop and maintain product knowledge, including building supplies and materials, to effectively advise customers on their needs.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Maintain a clean and organized store environment, adhering to health and safety standards and company policies.
  • Participate in visual merchandising and store displays to create an attractive and engaging shopping experience.
Requirements
  • Previous sales or customer service experience in a retail environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Availability to work alternate Saturday mornings and flexible hours as required.
What We Offer
  • A competitive pay package and generous discretionary bonus scheme.
  • Substantial staff discounts and benefits, including a contributory pension scheme and employee assistance program.
  • Opportunities for training and development, including product knowledge and sales skills training.
  • A supportive and collaborative team environment, with a focus on customer satisfaction and branch success.