Client Service Coordinator

7 days ago


West Malling, Kent, United Kingdom James Frank Associates Full time
Client Administrator

James Frank Associates is seeking a highly skilled Client Administrator to join their team on a full-time, permanent basis. As a Client Administrator, you will play a crucial role in providing exceptional customer service and administrative support to the team.

Key Responsibilities:
  • Build and maintain strong relationships with clients and internal stakeholders
  • Act as the primary point of contact for client queries and questions, providing timely and accurate responses
  • Liaise with third-party vendors and departments within the company to ensure seamless communication and execution
  • Manage client accounts and maintain accurate records
  • Perform administrative tasks with a high level of accuracy and attention to detail
  • Assist with the preparation of documents and reports as needed

The ideal candidate will have a minimum of 6 months' experience in a similar administration or customer service role, with a strong understanding of the Financial Services industry. Previous experience in the Insurance, Mortgage, Property, or Financial Services sectors is highly advantageous.

As a Client Administrator, you will have the opportunity to work in a dynamic and supportive team environment, with plenty of training and opportunities for growth and development. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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