Technical Specialist

4 weeks ago

Tetbury, United Kingdom One To One Recruitment Full time
Job Title: Technician

Join our team as a skilled Technician to deliver exceptional customer service and support in the installation, maintenance, and repair of equipment.

Key Responsibilities:
  • Deliver and install equipment at customers' premises, ensuring high-quality standards and customer satisfaction.
  • Provide training and support to customers' staff in the maintenance of equipment, enabling them to perform routine maintenance tasks effectively.
  • Carry out scheduled and ad-hoc maintenance and repairs of equipment, adhering to company specifications and customer expectations.
  • Prioritize workload and journey plans to ensure efficient time utilization and customer service standards are met.
  • Complete detailed information on job sheets at the correct time and to the required standard, enabling prompt customer invoicing, parts ordering, and record-keeping.
  • Maintain pre-agreed levels of stock and tools in the Company van supplied, ensuring installation, service, and repair visits to customers can be completed.
  • Maintain the van and all tools supplied to high standards of service.
Key Skills:
  • Practical problem-solving and troubleshooting skills.
  • Articulate and able to explain mechanics, confidence to talk to customers, engage with them, and explain clearly.
  • Flexible and tenacious, with the ability to deal with ambiguous technical issues and decide quickly on the best course of action.
  • Work experience in a customer-facing role providing a high quality of service.
  • Full driving license.
  • Comfortable driving long distances regularly.
  • Lives close to M4 corridor.
  • Able to stay away overnight occasionally for long-distance visits.
  • A company van is allocated for business use only.

Due to the high volume of applications, we receive for our job adverts, we are unable to respond to all candidates. If you have not received a response within 5 working days of forwarding your CV to us, then unfortunately, you have been unsuccessful on this occasion. Thank you for your interest, and please do not hesitate to forward your CV to us again for other roles matching your skills and experience.

One To One Recruitment is a privately owned independent Recruitment solutions provider, acting as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers.

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