Retail Team Lead

2 months ago

Saint Peters, Kent, United Kingdom Cancer Research UK Full time

About the Role

Cancer Research UK is seeking an experienced and motivated Retail Team Lead to join our trading team in our homeware department. As a key member of our team, you will be responsible for the commercial running of the homeware department, including display and merchandising, stock management and generation, maintaining shop standards, store layout, sales and income.

Key Responsibilities

  • Take responsibility for the commercial running of the homeware department, including display and merchandising, stock management and generation, maintaining shop standards, store layout, sales and income.
  • Work alongside the superstore management team to meet agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell through and stock processing.
  • Lead by example and provide excellent customer and supporter service.
  • Support the organisation and delivery of creative fundraising events for your store.
  • Deputise for the superstore management team by assuming additional responsibilities, including supervision of colleagues and volunteers, assisting with team training and undertaking keyholder responsibilities when required.
  • Perform a varied amount of manual handling and physical activity as part of the day-to-day duties of the role.

Requirements

  • Experience of supervising and inspiring a diverse team of people.
  • Comfort working in a vibrant and fast-paced customer-facing environment.
  • The ability to create relationships and communicate well.
  • Commercial awareness.
  • Adaptability to changing situations.
  • Creativity and the ability to use your initiative and provide direction to a team.
  • Flexibility, with a willingness to work on a rota basis to meet the needs of the business.

What We Offer

Cancer Research UK offers a generous salary and benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies, and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on a range of products and services, and access to confidential wellbeing support from the Retail Trust.

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