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Experienced IT Support Specialist
2 months ago
We are seeking a highly skilled and experienced IT Support Specialist to join our team at Venom IT, a leading provider of IT solutions in the UK. As an Onsite IT Support Professional, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT systems are running smoothly and efficiently.
Key Responsibilities:- Configure and Maintain IT Systems: Configure computer laptops, tablets, and PCs to meet various company specifications, and ensure that all IT systems are up-to-date and running smoothly.
- Provide Technical Support: Troubleshoot and resolve user hardware and software issues in a timely and professional manner, and provide technical assistance to clients as needed.
- Travel and On-Site Support: Travel to client sites to provide on-site support and assistance, and use company vehicles to transport equipment and personnel as needed.
- Collaborate with Team Members: Work closely with other team members to ensure that all IT systems are running smoothly and efficiently, and provide technical assistance and support as needed.
- Experience: 1-3 years of experience in user support, hardware/software requests and fulfilment, and supporting local and remote information technology users in a Windows OS environment.
- Skills: Excellent problem-solving and troubleshooting skills, excellent interpersonal and communication skills, and the ability to work in a fast-paced environment.
- Education: Bachelor's degree in Computer Science or a related field, or equivalent experience.
- Competitive Salary: A competitive salary and benefits package, including private medical healthcare, gym membership, and birthday day off.
- Opportunities for Growth: Opportunities for career growth and development, including training and professional development programs.
- Collaborative Work Environment: A collaborative and dynamic work environment, with a team of experienced professionals who are passionate about delivering exceptional IT solutions.
