Sales Order Coordinator

4 weeks ago


Bury St Edmunds, United Kingdom Polkadotfrog Full time

Position Overview:
We are thrilled to present an opportunity for an Order Fulfillment Specialist to join a thriving organization that delivers Plumbing, Heating, and Electrical solutions across the nation. You will play a crucial role in ensuring that work orders are entered accurately to meet the service expectations set with our clients.

Reporting Structure:
You will report directly to the Quality Assurance Manager and work a schedule from 9 AM to 5:30 PM, including a one-hour lunch break.

Key Responsibilities:
Your daily tasks will include:

  • Accurately processing customer orders into the database
  • Reviewing captured order information for accuracy
  • Transferring incoming calls and forwarding emails as necessary
  • Maintaining records of orders and customer communications
  • Identifying and reporting issues to the Quality Assurance Manager
  • Performing general office duties as required

Why Join Us:
We offer a bright future with excellent opportunities for advancement in a supportive and enjoyable work environment. Enjoy the scenic and tranquil surroundings along with 28 days of holiday, which increases to 30 days after one year of employment. Ample parking is also available.

Candidate Profile:
We are seeking an individual who is adept at data entry and understands the unique requirements of each customer when processing work orders. Flexibility, exceptional time management skills, and proficiency in various software applications are essential. Experience in working towards targets and KPIs, along with a valid driving license, is required.

At Polkadotfrog Recruitment, we strive to ensure satisfaction for both our clients and candidates. If you require any reasonable adjustments, please inform us as soon as possible so we can accommodate your needs.

Our team of Specialist Consultants is dedicated to providing a professional, personalized, and high-quality service. We aim to build long-term relationships and assist both clients and candidates in finding the ideal match.

Please note that while we would love to respond to every applicant, it may not always be feasible. If you do not hear from us within five days, please understand that your application has not been successful on this occasion.



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