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Print Account Manager

2 months ago


Carshalton, Greater London, United Kingdom PrintMatch Ltd Full time

Job Summary:

We are seeking a highly organized and enthusiastic Client Service Manager to join our team at PrintMatch Ltd. As a key member of our team, you will be responsible for managing client accounts and projects, providing excellent customer service, and driving business growth.

Key Responsibilities:

  • Manage client accounts to deliver high-quality solutions that meet their needs and exceed their expectations.
  • Provide estimates and convert quotations into jobs to meet company targets and grow revenue.
  • Oversee all administration duties related to client accounts, ensuring accuracy and efficiency.
  • Meet and exceed set business targets and client Service Level Agreements.
  • Identify and pursue new business opportunities to retain and grow the existing client base.

Requirements:

  • 2-3 years of experience in the print industry, with a strong understanding of print production and customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, colleagues, and suppliers.
  • Basic numeracy and financial skills, with the ability to manage budgets and forecasts.
  • Ability to work under pressure, prioritize tasks, and manage time effectively to meet deadlines.

What We Offer:

At PrintMatch Ltd, we value our team members and offer opportunities for growth and development. We are committed to providing a supportive and collaborative work environment, where you can thrive and reach your full potential.