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Retail Sales and Service Representative

2 months ago

Caerphilly, United Kingdom Timpson Ltd Full time

Company Overview: Timpson Ltd is a leading multi-service retail company known for its excellent customer service and wide range of services.

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales and Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities:

  • Customer Service: Provide excellent customer service to our customers, responding to their queries and resolving any issues in a timely and professional manner.
  • Sales Support: Assist customers with their purchases, providing information and advice on our products and services.
  • Service Delivery: Deliver high-quality services to our customers, including key cutting, watch and mobile phone repairs, photo processing, engraving, shoe repairs, and dry cleaning.
  • Teamwork: Work collaboratively with our team members to achieve sales and service targets.

Benefits:

  • Uncapped Weekly Bonus: Earn a bonus based on your sales performance.
  • Excellent Promotion Prospects: Opportunities for career advancement and professional growth.
  • Free Holiday Homes: Enjoy access to our holiday homes.
  • Additional Holidays: Receive additional holidays with service.
  • Paid Day Off: Take a paid day off for your birthday and other special occasions.
  • Annual Salary Reviews: Receive regular salary reviews.
  • Regular Social Events: Participate in regular social events and team-building activities.
  • Mental Health and Wellbeing Support: Access to mental health and wellbeing support.
  • Marriage Bonus: Receive a £100 bonus when you get married.
  • Weekly Lottery Draws: Participate in weekly lottery draws.
  • Discount Card: Enjoy discounts on our products and services.
  • Ongoing Skills and Training: Receive ongoing skills and training support.