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Evening Hospitality Attendant

2 months ago

London, Greater London, United Kingdom The Dorchester Full time

At The Dorchester, we value your professional journey and pride ourselves on having the finest talent in the hospitality sector. As an Evening Hospitality Attendant, you embark on a remarkable opportunity to be recognized as a leader in your profession. You will gain insights not only from your esteemed colleagues but also through our prestigious training academy, enabling you to achieve excellence in service, craftsmanship, and leadership, ultimately becoming a distinguished figure in your own narrative.


What We Offer

As an Evening Hospitality Attendant, you will enjoy a range of exceptional benefits:

  • Generous employee bonus structure and outstanding service charge
  • Complimentary overnight stays with breakfast at The Dorchester
  • 50% discount on food and beverages at select dining venues within The Dorchester
  • Engaging social events that foster camaraderie among staff, including seasonal celebrations
  • Attractive perks such as discounts at various retail outlets, seasonal loan options, housing deposit assistance, and a competitive pension plan
  • Opportunities for apprenticeships, training, and career development ranging from Level 2 (Hospitality Team Member) to Level 5 (Operations Manager) and beyond.
  • £1,000 bonus for successful employee referrals
  • Access to immediate well-being support, reflecting our commitment to employee care
Your Responsibilities

You will take pride in providing exceptional service to our guests:

  • Your role will involve delivering seamless service with discretion, intuition, and adaptability during evening hours. This includes a keen attention to detail, thoroughness, and maintaining high hygiene standards to ensure our guests enjoy an unparalleled experience.
  • Occasionally, guests may have unique requests that involve special arrangements, additional supplies, or celebrations. Many of these requests will be expertly handled by our Evening Hospitality Attendants.

The responsibilities outlined represent a glimpse into the daily life of an Evening Hospitality Attendant, and we will ensure you receive comprehensive guidance on how we uphold our standards at The Dorchester.

What You Bring

  • Our core values of Passion, Personality, Respect, Collaboration, and Creativity guide our daily operations. As an Evening Hospitality Attendant, you will have the chance to embody these values and contribute to our legacy.
  • Effective communication is essential for our departments to function smoothly. You possess excellent communication skills coupled with a strong commitment to customer service.
  • English is the primary language used within our establishment. You are comfortable communicating in this language.