Sales Order Coordinator

4 days ago

Ashby de la Zouch, Leicestershire, United Kingdom Macildowie Recruitment and Retention Full time
The Opportunity

Macildowie Recruitment and Retention is seeking a highly skilled Sales Order Processor to join their team. This is a permanent full-time position working Monday to Friday.

The Role and Responsibilities
  • Accurately and efficiently process orders and enquiries from existing and prospective customers.
  • Communicate effectively with internal departments to achieve a common goal.
  • Demonstrate proactive communication skills with customers via phone or email.
  • Receive incoming phone calls from customers and Area Sales Reps to gather information needed to process orders accurately.
  • Attend meetings, company events, and training sessions as required.
  • Deal with customer queries and issues.
  • Liaise with dispatch to keep customers updated on orders.
Requirements
  • Excellent computer skills.
  • A strong knowledge of Salesforce or similar software and a knowledge of CRM systems would be an advantage.
  • Demonstrate a 'Can-Do' attitude and experience of working in a team environment where communication is key.
  • Being driven by numbers has a huge advantage in this role.
  • The person should be very comfortable on the telephone and an exceptional communicator both with colleagues and the customer base, showing excellent problem-solving skills to see the job through to the end.
  • Possess the ability to work to pressurised timescales.
About Macildowie Recruitment and Retention

Macildowie Recruitment and Retention is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers.

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