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Energy Settlement Analyst
3 months ago
About Octopus Energy for Business
At Octopus Energy for Business, we are dedicated to empowering small enterprises across the UK. We believe that small businesses are the backbone of our communities, and we are committed to their growth and success.
Your Role
As a Settlement Specialist, you will play a crucial role in our mission to deliver exceptional customer service and outstanding billing performance. You will be part of a rapidly expanding team that has seen significant growth in our customer base.
Key Responsibilities
- Focus on half-hourly settlement processes to ensure accuracy and efficiency.
- Deliver excellent customer service by managing inquiries through various communication channels.
- Engage in project work and skill development on a weekly basis.
Ideal Candidate Profile
- Thrives in a dynamic and fast-paced environment.
- Enjoys working with data and possesses strong analytical skills.
- Has a solid understanding of energy data flows, particularly in half-hourly settlements.
- Excels in building relationships with both internal teams and external partners.
- Takes ownership of tasks and processes, ensuring accountability.
- Values simplicity in processes and communication.
Why You Will Enjoy Working in BizOps
- Be part of a close-knit team with a nationwide presence.
- Participate in team events and social gatherings.
- Have opportunities to showcase your skills through project involvement.
- Contribute ideas in a collaborative environment that values feedback.
- Experience a startup culture with opportunities for personal and professional growth.
- Gain exposure to senior leadership and various business domains.
Additional Benefits
- Competitive salary structure with flexibility based on experience.
- A unique organizational culture that promotes learning and innovation.
- Recognition as one of the best companies to work for, with numerous accolades.
- Access to a comprehensive benefits package tailored to employee needs.
If you resonate with our values and are ready to contribute to our mission, we look forward to hearing from you. We are committed to providing an inclusive work environment and equal opportunities for all candidates.
