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Experienced Train Conductor
2 months ago
About the Role
We are seeking a highly skilled and experienced Train Conductor to join our team at Great Western Railway (GWR). As a key member of our rail operations team, you will play a crucial role in delivering a high-quality rail service across our network.
Key Responsibilities
- Operate trains safely and efficiently, ensuring the well-being of passengers and crew.
- Contribute to the development and implementation of rail service standards, focusing on creating a relaxed, fast, efficient, and fun experience for passengers.
- Collaborate with colleagues to deliver exceptional customer service, addressing passenger queries and concerns in a professional and courteous manner.
- Participate in safety-critical activities, adhering to strict protocols and procedures to ensure the highest standards of safety.
- Engage with passengers, providing information and assistance to enhance their travel experience.
Requirements
- Proven experience as a qualified train driver or conductor, with a strong safety record.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and passengers.
- Ability to work varied shifts, including weekends and nights, with flexibility to adapt to changing operational requirements.
- Strong problem-solving skills, with the ability to make critical decisions in high-pressure situations.
- Commitment to delivering exceptional customer service, with a focus on creating a positive passenger experience.
What We Offer
- A competitive salary, with opportunities for career progression and professional development.
- A comprehensive benefits package, including training and support for continued professional growth.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- The opportunity to work for a leading rail operator, contributing to the delivery of a high-quality rail service.
How to Apply
If you are a motivated and experienced Train Conductor looking for a new challenge, please submit your application. We welcome applications from individuals with a passion for delivering exceptional customer service and a commitment to safety and quality.
